Modelli email
Modelli di email per follow-up dopo chiamata

Modelli di email per follow-up dopo chiamata

Modelli di email in italiano per follow-up dopo una chiamata, con suggerimenti su come strutturare un'e-mail di follow-up e assicurare un'immagine professionale. Include anche consigli su cosa includere nell'e-mail e come aumentare le possibilità di ricevere una risposta.

Categorie:

Call center

Tecnologie:

E-mail di follow-up dopo la chiamata – perché è così importante?Come scrivere un’e-mail di follow-up dopo una telefonata Cosa includere in un’e-mail di follow-up dopo una telefonata [Titolo] esempi e modelli di e-mail Grazie per il suo tempo Follow up dell’incontro telefonico A proposito della nostra telefonata della scorsa settimana Follow up email after a call good practices Riassunto

Modelli di email per follow-up dopo chiamata

Un’e-mail di follow-up dopo una chiamata è una parte importante del servizio clienti, delle vendite e del reclutamento. Può aiutare a consolidare il rapporto tra te e l’interlocutore. Può anche aiutare a risolvere eventuali questioni in sospeso emerse durante la telefonata.

Con questi modelli, ti mostreremo come strutturare un’e-mail di follow-up dopo una telefonata. Ti forniremo anche alcuni suggerimenti per assicurarti che la tua email di follow-up lasci un’impressione positiva.

E-mail di follow-up dopo la chiamata – perché è così importante?

Nella corrispondenza professionale, dopo una telefonata è sempre importante inviare una rapida e-mail. Questo serve a confermare ciò che è stato discusso e a rispondere a eventuali domande di approfondimento o a potenziali passi successivi. Inoltre, nell’odierna era della consapevolezza digitale, a volte un’e-mail è semplicemente più facile da rispondere rispetto a una telefonata.

L’invio di un’e-mail di follow-up aiuta anche a stabilire il legame che si è creato con la persona. Gli consente di ricontattarti se hanno bisogno di ulteriori informazioni, gli ricorda la tua conversazione e ti tiene in primo piano nella loro mente.

Il titolo di un’e-mail di follow-up professionale varia a seconda del contesto della chiamata. Tuttavia, i seguenti suggerimenti generali possono aiutarti a trovare un titolo efficace:

If you were cold calling or pitching a product or service, use the name of your company or the product in the title of your email. This will jog the recipient’s memory and remind them who you are.
If you were conducting a job interview, use “follow up after interview” as the title of your email.
If you had a meeting with a client over the phone, use “phone meeting follow up” as the title of your email.
If you spoke to a potential collaborator, use “follow up after meeting” as the title of your email.

In ogni caso, il titolo deve essere diretto al punto, per far capire di cosa tratta l’e-mail.

Oggetto del modello di email di follow-up dopo la chiamata

[Your company] – follow up after the call
[Your product] – follow up after the call
Follow up after an interview
Call follow up
Thank you for your time
Thanks for the call
Our call – here’s what we discussed
[Date] Meeting – follow up
[Your company] – meeting follow up
Follow up after meeting [Date]

Le righe dell’oggetto sono importanti perché aiutano a stabilire il tono dell’e-mail. Inoltre, danno al destinatario un’anteprima del contenuto del messaggio.

Come scrivere un’e-mail di follow-up dopo una telefonata

Poiché il follow-up avverrà dopo una determinata telefonata, devi fare sempre un riferimento specifico alla stessa. Anche se la telefonata è durata solo un minuto, menziona il tema della conversazione. In questo modo, il destinatario saprà che l’e-mail è una risposta alla conversazione precedente.

L’incipit deve essere cortese e breve, ringraziando la persona per il suo tempo. Puoi anche dire che ti ha fatto piacere parlare con lui ed esprimere il desiderio di tornare a parlargli presto.

Il body dell’e-mail deve approfondire i punti sollevati durante la telefonata. Se ci sono delle questioni in sospeso, questo è il momento giusto per affrontarle. Puoi anche offrirti di fornire ulteriori informazioni o di compiere ulteriori passaggi per far progredire il rapporto professionale. Se hai altri file da allegare, fallo qui.

L’e-mail deve essere concisa e diretta al punto. Cerca di non superare i tre paragrafi e assicurati che ogni paragrafo sia incentrato su un singolo punto.

L’e-mail dovrebbe sempre concludersi con una cortese richiesta di risposta. Puoi anche ricordare al lettore la tua prossima disponibilità, nel caso in cui vogliano mettersi nuovamente in contatto con te. Offrigli alcune opzioni di contatto, in modo che possano scegliere quella più conveniente per loro.

Cosa includere in un’e-mail di follow-up dopo una telefonata

catchy title
opening paragraph thanking the person for their time
body of email expanding on points raised incall
closing paragraph requesting a response
contact info for follow up purposes
attachments if required

Impara a scrivere i migliori modelli di follow-up dopo la chiamata

[Titolo] esempi e modelli di e-mail

Grazie per il suo tempo

Hi [Name],

Thank you so much for taking the time to speak with me yesterday about [topic]. I enjoyed the conversation and learned a lot.
I wanted to follow up with you about [items discussed], as well as to see if there’s anything else I can do to help move the process forward.

Please let me know if you need any additional information, and thank you again for your time.

Best,
[Your name]

Follow up dell’incontro telefonico

Hello [Name],

Thanks for taking the time to speak with me on the phone yesterday. I wanted to follow up with some of the things we discussed.
I’ve attached a document with more information about [topic].

Please let me know if you have any questions.

I’m looking forward to hearing from you soon.

Best,
[Your name]

P.S. I’ve also included my availability for the next few weeks in case you want to get in touch.

Chiamata di follow-up [Data]

Good morning [Name],

I’d like to thank you for our call last [day]. I found it very productive and learned a lot.
I wanted to follow up with some of the things we discussed and ask if you have any additional questions.
I have also included my availability for the next few weeks in case you want to get in touch. Please let me know if there is anything else I can do meanwhile.

Thank you, and I look forward to hearing from you soon.

Best regards,
[Your name]

A proposito della nostra telefonata della scorsa settimana

Hi [Name],

Once again, thanks for taking the time to speak with me last week. It was great to chat and I feel that we made some good progress.
I wanted to follow up with a few points that we raised during the call. Please let me know if you have any questions or need any additional information.

I’m looking forward to hearing from you soon.

Best,
[Your name]

Chiamata di follow-up – [Data]

Hello [Name],

I hope you had a good weekend.

I wanted to follow up on our call from last week. I feel that we could collaborate and I wanted to make sure that I have all of your contact information so that we can stay in touch.

Please let me know if you have any questions or would like to discuss anything further.

I look forward to hearing from you soon.

Best,
[Your name]

Volevo solo fare il punto

Hi [Name],

Just wanted to make sure that I followed up with you after our call on [date].

Hope you’re doing well.

Please let me know if there’s anything else you would like to discuss or if you need any additional information from me.

Thanks,
[Your name]

Dopo la nostra telefonata

Hey [name],

Great catching up with you today. Here’s a quick summary of what we talked about for your records:

[Summary of discussion]
[Action items, if any]

Thanks again for taking the time to speak with me. I’ll follow up with you next week to see how we’re doing on those points.

Best,
[Your name]

Breve follow up

Good morning [Name],

Thank you for taking the time to speak with me today. I appreciate the information you shared and look forward to putting it into action.
If there is anything else I can do for you, please don’t hesitate to let me know.

Best,
[Your name]

Un breve follow-up dopo la nostra telefonata

Hi [Name],

Great talking with you today about [Topic]. I just wanted to follow up and make sure that you received the information I sent over. If there’s anything else you need, please don’t hesitate to let me know. Thanks again for your time today.

[Your name]

Riassunto della nostra telefonata

Hey there,

Thanks for taking the time to speak with me on the phone yesterday, I appreciate it. As we discussed, I think there’s a lot of potential for us to work together and I’m confident I can provide value to help you achieve your goals.

To recap what we talked about, I think it makes sense for me to take on X, Y, and Z. If you’re cool with that, then I’ll get started right away. If not, no worries at all – just let me know what you had in mind.

Either way, thanks again for speaking with me. I look forward to hearing from you soon,

[Your name]

Grazie per averci chiamato

Hey [Name],

Thanks so much for taking the time to speak with me yesterday, I appreciate it. Just wanted to shoot over a quick email follow-up with some of the notes from our conversation.

First off, I think it would be really helpful to [action]. It would also be great if we could touch base on [topic]. Lastly, I’m curious about your thoughts on [issue].

Thanks again for taking the time to chat yesterday. Let me know if there’s anything else I can do.

Best,
[Your name]

Chiarimenti dopo la telefonata

Hi [name],

Great talking to you today. I just wanted to make sure I had all of your contact information correct. Here it is again:

[phone number]
[email address]

Do you have any questions for me before we wrap up?
Thanks again, and I’ll touch base with you soon.

Best,
[your name]

È passato un po’ di tempo

Hello [name],

I hope you’re doing well. I wanted to reach out and see if you were interested in catching up for lunch. I haven’t heard back from you for a while and wanted to know whether or not we might still be able to talk about our collaboration.

If you’re not interested, no problem at all. Just let me know.

Hope to hear from you soon,

[Your name]

P.S. My contact information is still the same: [phone number] and [email address]. Feel free to reach out if you need anything.

Check-in

Hi [Name],

Great talking to you today. Thank you for taking the time to chat. Here are the details of our conversation for your reference.

[Summary of what was discussed]

I look forward to hearing from you soon.

Best,
[Your Name]

Dopo la nostra telefonata

Hello [name],

I just wanted to follow up with you about the conversation we had on the phone. Here are some of my thoughts:

[Summary of what was discussed]
[Action items, if any]

Thanks for taking the time to speak with me today. I’ll be in touch soon,
[Your name]

Follow up email after a call good practices

La stesura di un’e-mail di follow-up dopo una telefonata non deve essere difficile se si seguono delle buone pratiche. Ecco alcuni suggerimenti per aiutarti:

Thank the person for their time and reiterate that you enjoyed speaking with them.
Recap the main points of the conversation and any action items that were agreed upon. They may be very obvious now, but there’s always a chance something will be forgotten later on.
Check-in on deadlines and next steps. If something is holding up the project, this would be the best place to mention it.
End with a polite request for feedback. Thank the recipient again and let them know that you’re looking forward to hearing from them soon.
Don’t be too pushy, and give the other person plenty of time to get back to you. In some cases, it may be better to follow up again at a later date.
Do not underestimate the power of politeness. While you could be eager to move on to the next task, still always send a courteous follow-up email.
If any information or documents were shared, be sure to include a link or attachment in the email for easy reference. No matter if you have already shared it before or not, you want everything to be easy to find for the other person.
Always proofread your email before sending it. Typos can easily be missed in a rush, and they can make you look unprofessional. Double-check for grammar mistakes too – there’s nothing worse than a follow-up email with errors.
Give the recipient a choice as to how to follow up with you. Even if your last interaction was via a call, it doesn’t mean all future communication must be as well. Sometimes people prefer to communicate via email, and there’s nothing wrong with that. Let them know what you’re comfortable with, and ask how they would like to continue the conversation.
Ask any questions that you still have about the conversation. This gives the other person an additional opportunity to clarify anything they may have missed, as well as show that you paid attention.
Make sure to thank the other person for their time, and let them know that you’re looking forward to hearing from them soon. While it’s easy to overdo this one, a little gratitude can make a difference.

Riassunto

È sempre una buona idea inviare un’email di follow-up dopo una telefonata, indipendentemente dall’andamento della conversazione. Inviando un’e-mail di follow-up efficace, puoi assicurarti che tutti i dettagli siano chiari e che tutti siano sulla stessa pagina.

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